Data Processing Agreement

Telara Inc. offers a standard DPA for customers that need a written processor agreement under GDPR and similar laws.

How to request a DPA

Email privacy@telara.dev with your company legal name, primary contact, and preferred execution method (DocuSign or PDF). We typically return a countersigned DPA for review within a few business days.

Related documents: Privacy Policy · Security · Terms of Service · EULA

Roles

  • Customer / controller: your organization decides the purposes of processing personal data in connected systems and Telara workspaces you configure.
  • Telara Inc. / processor: we process personal data on your documented instructions to provide the Telara platform, subject to the DPA and your subscription agreement.

Subprocessors

Telara uses infrastructure, security, communications, and model providers that may process customer data to deliver the service. The exact set depends on your deployment and configuration. Request the current subprocessors list from privacy@telara.dev when you request a DPA.

Security questionnaires

For SIG, CAIQ, or custom security questionnaires, contact privacy@telara.dev or use the contact form. See also our Security overview for current program status (including SOC 2 Type II in progress).

Last updated: September 9, 2026. Operator: Telara Inc., a Delaware corporation.